About Us
At Zisthi, we believe that everyone deserves the opportunity to express themselves through beautiful, authentic Jewellery. Founded in 2024, Zisthi was created with the vision of making high-quality, 925 sterling silver Jewellery accessible to everyone. We source our pieces from renowned Jewellery hubs in Thailand, Bali, and India, ensuring that each item is crafted with precision, authenticity, and care.
With over 14 years of experience in the Jewellery industry, our co-founders bring a wealth of knowledge and passion to Zisthi, creating a brand that blends tradition, craftsmanship, and modern design. Our mission is to provide stunning silver Jewellery that allows you to express your unique style without compromising on quality or affordability.
Our collection is curated to bring "wings to expression," because we believe that everyone should have the right to sparkle, shine, and define their own story through the Jewellery they wear. From timeless classics to contemporary designs, Zisthi offers a wide range of pieces that reflect elegance, individuality, and the beauty of silver.
Join us on this journey of self-expression, and let your Jewellery speak for you.
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01. What types of Jewellery do you offer?
We specialize in high-quality silver Jewellery, offering a
wide range of designs, from classic pieces to contemporary styles. Each item is
crafted to bring elegance and a personal touch to your collection.
02. Is your Jewellery made of pure silver?
Yes, all of our Jewellery is crafted from 925 sterling
silver, ensuring both durability and quality. Our pieces are designed to last
and retain their brilliance over time.
03. Do you offer custom designs?
At the moment, we don’t offer custom Jewellery designs.
However, our collection features a diverse range of pieces that allow you to
express your unique style.
04. How can I place an order?
Simply browse our collection, select your preferred
items, and add them to your cart. Once ready, follow the checkout process to
complete your purchase.
05. What payment methods do you accept?
We accept all major credit and debit cards, along with
various secure online payment options, ensuring a smooth and safe checkout
experience.
06. Do you offer international shipping?
Currently,
we do not offer international shipping. We only ship within India. Stay tuned
for future updates on our shipping policies.
07. How long does delivery take?
Delivery times vary based on your location within India,
but typically orders are processed and shipped within 3-5 business days. Once
dispatched, you'll receive a tracking number to monitor your order.
08. What is your return and exchange policy?
We accept returns and exchanges within 7 days of
delivery, provided the item is unused and in its original packaging. For more
details, please refer to our Return Policy page.
09. How do I care for my silver jewellery?
To
maintain your silver Jewellery’s shine, avoid exposing it to water, perfumes, and
chemicals. Store it in a dry, cool place when not in use, and use a soft cloth
to gently clean it.
10. How can I track my order?
Once your order is dispatched, you will receive a
tracking number via email or SMS. You can use this number to track your order
directly on the courier's website.
11. What should I do if I receive a damaged item?
If your item arrives damaged, please contact our customer
service team at info@zisthi.comor call us at+91 7340563639within
48 hours of receiving your order. We will assist you in resolving the issue.
12. How can I contact you?
For any inquiries, you can reach us via email at info@zisthi.comor call our customer service number at +91 7340563639